Make sure the Dropbox desktop app is up to date If you’re on a Dropbox team, contact your admin. If none of the above options fix the problem, c ontact Dropbox Support.If the application can’t be modified to allow the Dropbox desktop app, and it isn’t needed, uninstall it.Contact that application’s customer support to see if it can be modified to allow for the Dropbox desktop app. If the application is firewall, security, or antivirus software, give the Dropbox desktop app full permissions.Update the application to the latest version.If closing a particular application fixes the problem, try the following fixes: Close all other applications on your computer, restart your computer, and see if that fixes the problem. How to troubleshoot the Dropbox desktop app Close all other applications and restart your computerĬertain applications (like firewall, security, or antivirus software) could be causing the Dropbox desktop app to quit or crash.
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